Do It Yourself…Yes you can… but you have to do it well! How can retailers drive customers’ work? An IKEA case study - Université de Rennes
Conference Papers Year : 2015
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hal-01390179 , version 1 (31-10-2016)

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  • HAL Id : hal-01390179 , version 1

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Karine Picot-Coupey, Caroline Tahar. Do It Yourself…Yes you can… but you have to do it well! How can retailers drive customers’ work? An IKEA case study. 18th conference of the European Association for Education and Research in Commercial Distribution, Jul 2015, Rennes, France. ⟨hal-01390179⟩
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