@article{andre:hal-01335965, TITLE = {{Voice features of telephone operators predict auditory preferences of consumers}}, AUTHOR = {Andr{\'e}, Vanessa and Petr, Christine and Andr{\'e}, Nicolas and Hausberger, Martine and Lemasson, Alban}, URL = {https://univ-rennes.hal.science/hal-01335965}, JOURNAL = {{Interaction Studies}}, PUBLISHER = {{John Benjamins Publishing Co}}, VOLUME = {17}, NUMBER = {1}, PAGES = {77-97}, YEAR = {2016}, MONTH = Oct, DOI = {10.1075/is.17.1.04and}, KEYWORDS = {phone interaction ; human ; acoustic structure ; prosody ; voice perception ; Consumer behaviour}, HAL_ID = {hal-01335965}, HAL_VERSION = {v1}, }